At Hilaxy Foundation, we deeply value the trust and generosity of our donors and supporters. As a non-profit organization, we are committed to maintaining transparency, accountability, and fairness in all financial transactions. Please read this Cancellation & Refund Policy carefully before making any contribution.

Donations

Donations made to Hilaxy Foundation are voluntary contributions intended to support our charitable programs and initiatives.

• All donations are generally non-refundable once processed.
• Donations cannot be canceled after a successful transaction.
• Funds received are allocated toward ongoing projects and organizational activities.

Errors & Duplicate Transactions

If you believe that an incorrect amount was donated or a transaction was processed more than once, please notify us within 7 days of the transaction date.

Upon verification, Hilaxy Foundation may approve a refund for genuine errors, duplicate payments, or unauthorized transactions, at its sole discretion. Approved refunds will be processed through the original mode of payment within a reasonable timeframe.

Event Registrations or Other Contributions

Any payments made toward events, programs, or other activities organized by Hilaxy Foundation may be subject to specific cancellation terms communicated at the time of registration.

Contact for Refund Requests

For any concerns regarding donations, transactions, or refund requests, please contact us using the details below:

We will review all legitimate requests and respond as promptly as possible.